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Get help with an order
Tell us what went wrong and we’ll reply by email.
Order number
At the top of your receipt.
Email the order went to
We reply to this address.
I don’t have an order number
What’s wrong?
A download problem
A file won’t download, won’t play, or is missing tracks.
The wrong item
It isn’t what the page said it was.
I’d like a refund
Within 30 days of buying, if you haven’t downloaded it or played it past its free plays. Support checks and replies.
A charge I don’t recognize
An amount or a payment you didn’t expect.
Something else
What happened?
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